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Title image for Streaming Video and Podcasts section of the UNITE web site.

HELP! Troubleshooting and Technical FAQ

Six Steps to Success
for Students New to UNITE

How UNITE Streaming Video
and Podcasts Work

Announcements

Information for Students
Includes Tuition for 2009-10

Course Information
and Dates to Remember

UNITE Policies

UNITE Registration Forms

Site Coordinator Information

Special Event Services

UNITE Staff

About UNITE

Return to UNITE Home

 


 

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Contact us:
unite@umn.edu

UNITE Distributed Learning
514 Vincent Hall Icon image to indicate that this link opens in a new browser window.
206 Church Street, S.E.
Minneapolis, MN 55455

612-624-2332
877-668-6483 (toll-free)
612-626-0761 (fax)

Hours: 8:00 - 4:30 (Central) M - F

 

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Frequently Asked Questions

1.  "I get a blank box or nothing at all where the video should be playing. What should I do?"

You need to install QuickTime on your computer. See the System Requirements page or download Apple's free QuickTime Player Image to indiate a link to a web page outside the UNITE web site, which opens in a new window. and install the latest version (7.6 as of January 2009) of the QuickTime Player. After you successfully install QuickTime, you should be able to run the UNITE Streaming Video Demonstrations successfully, as well as your regular class.

If you continue to experience trouble, please Submit a Trouble Report.

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