University of Minnesota
University of Minnesota

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Frequently Asked Questions

Please check the system hardware, software and Internet connection requirements first.  If everything with your computer and connection meet or exceed those requirements, we find that most common troubleshooting issues are resolved here:

  1. "I get a blank box or nothing at all when video should be playing. What should I do?"  see answer

  2. "My streaming video stops frequently to buffer. What should I do?" see answer

  3. "I just registered for class, but my access to the streaming video doesn't work. What should I do?" see answer

If you continue to experience trouble, please Submit a Trouble Report.

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UNITE Distributed Learning, 514 Vincent Hall, 206 Church Street, S.E., Minneapolis, MN 55455
612-624-2332 | 877-668-6483 (toll-free) | Email:
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